Shipping policy

SHIPPING & DELIVERY POLICY

FREE SHIPPING ALL OVER PAKISTAN

At Aura Steps, we offer free shipping across Pakistan.

OPEN YOUR PARCEL BEFORE PAYMENT

You can open and check your parcel before making the payment.

If you like the slippers, you can accept the parcel and make the payment.

If you do not like the slippers or they are not what you expected, you can return the parcel at the time of delivery without paying for it.

There will be no extra charges for returning the parcel in this situation.

Please note: The parcel must be returned to the courier at the time of delivery if you decide not to accept it.

ORDER PROCESSING

Orders are usually processed within 1–2 business days after confirmation.

DELIVERY TIME

Delivery usually takes 3–7 business days, depending on your location and the courier service.

ORDER CONFIRMATION

Our team may contact you to confirm your order before dispatch.

DELIVERY DELAYS

Delivery may take longer during public holidays, sales, bad weather, or other unforeseen circumstances.

INCORRECT ADDRESS

Customers are responsible for providing the correct name, phone number, and delivery address. Aura Steps is not responsible for delays caused by incorrect or incomplete information.
For any delivery-related questions, please contact Aura Steps customer support.