Privacy policy
Privacy Policy
At Aura Steps, we respect your privacy and are committed to protecting the personal information you provide when using our website.
Information We Collect
When you place an order or contact us, we may collect information such as:
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Name
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Phone number
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Email address
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Billing and delivery address
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Order details
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Information you provide when contacting customer support
How We Use Your Information
We use customer information to:
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Process and deliver orders.
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Contact customers regarding their orders.
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Confirm Cash on Delivery orders.
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Provide customer support.
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Process returns and exchanges.
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Improve our website, products and services.
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Comply with applicable legal requirements.
Payment Information
Where payment processing services are used, payment information may be processed by the relevant payment provider.
Aura Steps does not intentionally collect or store payment card information unless required and securely supported by the payment service used.
Sharing Information
We may share necessary information with service providers that help us operate our business, including courier and delivery companies, payment providers, website service providers and other service providers necessary to process an order.
We do not sell customers' personal information.
Cookies
Our website may use cookies and similar technologies to provide website functionality, remember preferences, understand website usage and improve the shopping experience.
Data Security
We take reasonable measures to protect customer information from unauthorized access, misuse or disclosure.
However, no online system can be guaranteed to be completely secure.
Your Privacy Questions
If you have questions regarding your personal information or this Privacy Policy, contact us:
Aura Steps
Phone: 03299682285
Email: aurasteps7@gmail.com
Address: Wapda Town, Gujranwala, Block C2, House No. 292, Pakistan
Policy Updates
We may update this Privacy Policy when necessary. Any updates will be published on this page.